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Achieve more with 24/7 live virtual receptionists.

With two decades of experience, Ruby’s virtual receptionists are here to save you time, delight your callers, and capture new customers or clients. Discover why we’re so much more than an answering service.

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See how Linepath's virtual receptionists work.

Watch our video to learn how virtual receptionists create personal connections, delight callers, and capture opportunities that empower businesses to grow and thrive.

VIRTUAL RECEPTIONISTS

Highly trained, US-based
communication pros.

Call handling. Screening. Live transfers. Message taking. Lead capture. The live virtual receptionists at Ruby do it all while creating real, meaningful connections.

24/7 live answering

Full-time, part-time, overflow, after-hours—Linepath’s virtual receptionists are there for your callers whenever they need you.

Flexible call forwarding

Answer only the calls you want to answer. We’ll handle the rest. Send all or some of your calls to Linepath or use us as backup.

Instant notifications

After a receptionist wraps up a call, we send a notification via email, text, or the Linepath app. Stay connected to your customers and on top of your call activity at any time, from any device.

Appointment Scheduling

We work with your preferred calendaring system through your website, so you’re never double-booked.

Lead Capture

Linepath captures potential new customers or clients while screening out solicitors and unwanted calls. We’re happy to transfer leads directly to you.

Payment Process

Receptionists in a secure facility can enter payment information into your payment processing link.

Outbound Calling

Need to confirm an appointment or gather details from a client? Send Linepath a request through the app and we’ll handle the call.

Bilingual Receptionists

Linepath's bilingual virtual receptionists ensure callers feel at ease and heard in their preferred language (English or Spanish).

HIPAA compliance

All Linepath receptionists complete HIPAA training, and we have additional HIPAA security on-site to protect you and your patients’ information.

Number porting & hosting

Tap into enhanced features and save money by using Linepath to host your business number. You can even eliminate your phone bill!

Robocall filtering

Automatically route robocalls to your Linepath voicemail box—we don’t answer them live or charge you for them.

Custom Voicemail

Don’t want 24/7 answering? No problem. Linepath gives you unlimited voicemail boxes with customized greetings. Check recordings and transcripts instantly.

View receptionist plans

Why do businesses rely on Linepath's virtual receptionists?

MOBILE APP

Meet the Linepath app

Set your availability and preference

Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Linepath as backup—we’ll answer only if you don’t.

Change call handling instructions at any time

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Linepaths’s calendar integration, and provide messages you’d like relayed to your callers.

Manage your Linepath activity.

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

Keep your personal number private

Show your Ruby-hosted business number as your caller ID when you make calls from the app and keep your personal number private.

Optimized for iPhone and Android

Work from anywhere, never miss an opportunity, and make a great impression.

“We did try another local virtual receptionist company, however, we missed the high-quality service that we came to rely on from Linepath. The receptionists at Linepath always sounded confident and were able to convey a sense of professionalism to potential clients. We returned to Ruby after 2 months away. We consider Linepath as a good investment in our business as we are confident with Linepath being the first impression of our firm for potential clients.”

Rupa Karyampudi

LEGAL

MK DISABILITY

LAWYERS

Five-star Trustpilot review

RESOURCES

Learn more about how virtual receptionists work.

We’ve written the book about virtual receptionists. Scratch that—we’ve written several. Explore our resources to learn how virtual receptionist services work, their ROI, and what to look for in a provider.

Tips sheet: 10 Questions to ask a virutal receptionist provider

Learn more

Guide: Turn more callers into customers.

Learn more

Guide: How to supercarge your growth with virtual receptionists

Learn more

Industry solutions

Ready to get started?

Linepath virtual receptionist pricing starts at $245 per month. Explore our plans and learn more about why 14,000+ businesses trust Ruby.

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